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Teams Enquiries

Good afternoon everyone,


Thank you to everyone who has contacted us today.


We are receiving a high number of enquiries regarding how to access Teams. Teams lessons and work are due to start fully on Monday 11th January. This Thursday and Friday we are beginning our class check in sessions to ensure that everyone is able to access provision.

If you are experiencing any difficulties please follow these steps:

  • Read through your user guidance booklet carefully. This was sent out just before Christmas but is also attached on each class page as a reminder. 
  • If you continue to experience difficulties having followed this guidance, contact your class teacher via the class email stating what your difficulty appears to be. 
  • Your class teacher will raise the issue for you with our IT helpdesk and get back to you in due course. In the meantime please continue to access any work on your class pages or at Oak Academy/ BBC Bitesize websites. 


Thank you for your understanding as we begin our new way of operating. 

Mrs Groarke